Mar 14, 2024
Payman Langroudi sits down with Zak Kara, co-founder of Bounemoputh-based Smile Stories, to explore the philosophy and practices behind his success.
Zak shares insights into the importance of teamwork, thoughts on patient communication and why some conventional dental words and phrases off limits during patient consultations.
Zak also explores patient journeys, creating a practice ambience and his practice-growth philosophy.
Enjoy!
In This Episode
01.00 - Private dentistry and the patient journey
04.55 - Smile Stories
11.00 - Patient selection
20.00 - Personal and professional background
28.40 - Comfort, ambience and atmosphere
32.21 - Banned words
36.10 - Practice management
01.10.00 - Practice growth
01.17.10 - Consultation and communication
01.57.25 - Leadership and structure
02.05.00 - Black box thinking
02.21.19 - Last days and legacy
About Zak Kara
Zak Kara is the co-owner of Bournemouth-based Smile Stories dental practice.